State Farm® Insurance Agent Brittany Wells

"This is the best insurance company, due to how they helped and support me in 2023. Omolola Adesina"

"Amazing customer service and they were able to accommodate me and my situation perfectly. Can't recommend them enough!"

"Allie Galarza been very helpful and patient with she always makes my day ive really appreciate her hospitality."

"They are fast and reliable"

"Allie was so helpful made the process of switching my insurance to another vehicle a breeze. She was very informative and happened to be training someone while helping me, I wouldn’t get insurance anywhere else."

"I have been trying for 3 days to talk with my agent Brittany Wells and she keeps sending her secretary to talk to me, that ladies answer to everything with im not an agent and I don't know. Poor customer service."

"They are Fantastic. They go above and beyond to help me."

"Very helpful and saved me a bunch of money!"

"Prompt, friendly service every time I reach out. Would highly recommend!"

"My experience with Allie and Laura was exceptional. The kindness and patience they showed to me was again, exceptional. They listen and do their best to accommodate all your needs. Any questions you may have are addressed promptly and respectively. With State Farm and agents Allie and Laura to be there for you you can’t go wrong. They are the BEST for insurance needs."

"Me gustó mucho cómo Laura me ayudó con mi aseguranza de carro. Son muy amables todos. Muchas gracias!!!"

"Muy buen servicio y muy atento"

"I absolutely love mrs Sydney she's amazing she's friendly and she helped me out with so much stuff"

"I was with Brittany wells State Farm for many years. I have had problem after problem with their office. COUNTLESS times I called and even left messages during business hours only to have no answered call and no call back from my messages. 2 different times I called and had a vehicle added to my policy only to find out 2 weeks later THEY NEVER ADDED MY VEHICLE. I was literally driving around without insurance because of their negligence. Between them not answering the phone during business hours, to more than 1 time them having me driving around uninsured, along with a few other issues that would take too long for me to write, I’m telling my honest opinion that Brittany wells State Farm is next to incompetent. I finally wised up and left. I now have BETTER coverages and a wayyyy better price with a local insurance office that get this, actually answers the phone! Sorry, but the truth hurts sometimes! Spare yourself and go elsewhere."

"Allie Galarza is easy to work with and will help you in any possible way she can. This location is very friendly."

"Allie G was super quick at responding and handling an issue for my husband and I."

"Absolutely the most incompetent State Farm agent and agency in America. The inability to answer simple questions and stand behind there mistakes is unacceptable. Giving there word to take care of situations that arise is non existent. When someone with true business experience confronts them on there total lack of knowledge. They atomically feel as if you’re attacking them but in reality are pointing out there TOTAL incompetence. The best result of my experience with this location was that they transferred me to a new against. My suggestion is to stay as far away from this State Farm location. Read this review quick they only keep the positive post up."

"Great service and great, competent people! Highly recommend this agency to anyone looking for life or auto insurance!"

"They did a great job!"

"Thankful for team Wells! They were so great to work with and made navigating several of the complexities easy to understand and apply. Highly recommend!"

"I am grateful for the ongoing help & customer service I have received for years! Cannot say enough good things about this Agency & the team!"

"I was looking for a new insurance agent because my old one retired and the moment I interviewed the Wells, I knew I was in great hands! They are literally a one stop shop for everything insurance related! For the first time I feel like I actually understand why I have insurance, great team!"

""I am profoundly disgusted with my experience at Brittany Wells State Farm Agency. The office manager, Allie, erroneously deleted my car from my policy, and now that my vehicle has been stolen, they claim there is no evidence to support my assertion of their mistake. The customer service was abysmal, and the owner's husband, Dustin, was exceedingly rude during our interactions. It is evident that they lack the necessary competence for their roles. Furthermore, I find their practice of offering military discounts to every policyholder merely for the sake of making a quick sale to be unethical. I had anticipated a far better standard of service from a reputable agency, and I strongly advise against utilizing their services.""

"Dustin who works in this office is AWESOME! He helped myself and a friend of mine who is a client. We needed some documents and he emailed the documents right away. He was so gracious and kind. Thanks, Dustin!!"

"I have been trying to get hold of this lady for over three weeks. Left multiple texts and voice messages. I just moved out of Indiana and need to get insurnace from the current state as my registration expires in less than 10 days. Statefarm helpline says they can't help as the "agent" needs to process the change. I guess I will just drop Statefarm altogather."